Return & Refund Policy

Eligibility and Timeframe for Returns

Harry's accepts return requests up to 30 days from the date you receive your order. To qualify for a return, all products must meet these requirements:

Remain unused and in their original condition
Include the original packaging, when applicable
Contain all original accessories, components, and materials supplied
Show no damage caused by improper use or handling

Products that do not satisfy all of the above criteria may be declined for return.

Non-Returnable Items

The following types of products are not eligible for return at Harry's:

Personalized or customized products
Digital or downloadable products
Clearance and final-sale items
Products that have been used, altered, assembled, or damaged after delivery

How to Process a Return

Submit your return request within the 30-day return period.
Prepare the item to be returned, ensuring it remains unused and is packaged as you originally received it.
Ship the product back to Harry's at your own expense, unless the return is due to an incorrect shipment or a confirmed defect.
Upon receipt, Harry's will inspect the returned product to verify eligibility.

Refunds

If your returned item passes inspection, Harry's will process a refund to the original payment method. Please allow 5-10 business days for the refund to be reflected in your account, depending on your payment provider’s processing times.

Incorrect, Defective, or Damaged Orders

If you received an incorrect, defective, damaged, or incomplete product, keep the item and its original packaging intact. Harry's will review your case and provide instructions on the next steps, including return shipping arrangements.

Return Shipping Costs

You are responsible for return shipping fees, except when the return is due to an incorrect shipment or a validated product defect confirmed by Harry's.